服务条款

Last updated: November 12, 2026

These terms apply to  and to any order placed through it. By using the site or placing an order, you agree to them. If you do not agree, please do not use the site. Asmora is an independent store operated by its own team from Prescott Valley, Arizona; these terms are between you and Asmora, and no one else.

Using the site. You must be at least 18 years old, or have permission from a parent or guardian, to place an order. You agree to give accurate information when you order — a correct name, a deliverable address, a working email, and a phone number where a carrier can reach you if there is a delivery problem. Orders placed with false or incomplete information may be cancelled.

Orders and when a contract forms. Adding an item to your cart is not an order. When you submit checkout, you make an offer to buy. We confirm that offer by sending an order confirmation email, and a binding contract forms at that point. If we cannot fulfill an order — because an item is unavailable, the price was listed in error, or we suspect fraud — we may decline or cancel it before shipment and will tell you by email. If payment was already taken, it is refunded in full to the original payment method.

Prices and payment. All prices are in United States dollars and are the prices shown at checkout. We accept Visa, MasterCard, and PayPal, and no other method. Card details are submitted directly to our payment processor and are not stored on our servers. If your card is issued outside the United States, your bank may apply its own conversion rate or foreign transaction fee; that charge comes from your bank, not from us. Details on payment handling, authorization, and declined payments are in our Payment Policy.

Shipping. We ship to addresses within the contiguous United States only. Orders are processed within 1–2 business days, and standard delivery takes an estimated 3–5 business days after the package leaves us. Shipping is free. The full details, including what happens with split shipments and address errors, are in our Shipping Policy, which forms part of these terms.

Returns and refunds. You may return an item within 30 calendar days from the date of receipt, counted from the carrier's recorded delivery date. Return shipping is free and there is no restocking fee. Once a return reaches our return address, we process the refund within 1–2 business days and issue it to the original payment method; your bank or card issuer then typically posts the credit within 7–10 business days. The complete conditions, the return address, and the steps to start a return are in our Return & Refund Policy, which forms part of these terms.

Your account. If you create an account, keep your password to yourself and tell us promptly if you think someone else has accessed it. You are responsible for orders placed through your account unless you can show the access was not yours. We may suspend or close an account that is used to place fraudulent orders, abuse the return process, or interfere with the site.

Content on the site. Product descriptions, photographs, text, and the Asmora name and logo on this site belong to Asmora. You may view and print pages for your own shopping purposes. You may not copy our product photography or descriptions for use on another store, scrape the site at scale, or use our name or logo in a way that suggests a connection that does not exist. Product colors and appearances can vary slightly between screens, and measurements given in descriptions are approximate.

What you agree not to do. Do not use the site to place orders with stolen payment details or false identities; do not attempt to access accounts or systems that are not yours; do not upload malicious code or run automated scripts against the site; do not resell Asmora products as though you were an authorized reseller; and do not use the site in a way that breaks applicable law. We may cancel orders and restrict access where we see this happening.

Availability. We try to keep the site running and the listings accurate, but the site is provided as it is. Listings can contain errors, an item can sell out after you see it, and the site may be unavailable during maintenance. If a listed price is clearly wrong — for example, a decimal point in the wrong place — we may cancel the affected order and refund you rather than honor the error.

Limits on our responsibility. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud. Beyond that: we are responsible for losses you suffer that are a foreseeable result of our breaking these terms or failing to use reasonable care, but we are not responsible for losses that were not foreseeable, for lost profits or business losses, or for delays caused by carriers, weather, or other events outside our control. Our total responsibility for any order is limited to the amount you paid for that order. If an item arrives damaged, our Return & Refund Policy is the route to a remedy.

Events outside our control. We are not in breach of these terms if a delay or failure is caused by something outside our reasonable control — carrier disruptions, severe weather, a public health emergency, or a failure of payment or hosting infrastructure — provided we tell you and resume performance as soon as we reasonably can.

Third-party links and services. The site may link to PayPal or to carrier tracking pages. Those services are run by other companies under their own terms and privacy practices, and we are not responsible for them. Our Privacy Policy explains what we share with payment processors and carriers and why.

Ending these terms. You may stop using the site at any time. We may end your access if you materially breach these terms, and we will tell you why. Sections that by their nature should survive — content ownership, limits on responsibility, and governing law — continue to apply after your access ends. Orders already placed remain governed by these terms.

Governing law and disputes. These terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law rules. If something goes wrong, contact us first at info@asmora.my or +1 928-379-0723; most issues are resolved that way, and we ask that you give us 30 days to try before starting formal proceedings. If a dispute cannot be resolved informally, it may be brought in the state or federal courts located in Arizona, and both you and Asmora consent to those courts. Nothing here prevents you from bringing a claim in a court that applicable consumer law says you are entitled to use, or from contacting a consumer protection authority in your state.

Changes to these terms. We may update these terms as the store changes. The version in effect when you place an order is the version that applies to that order. The current version is always on this page, with the date at the top showing when it last changed.

Contact. Questions about these terms can go to info@asmora.my, or by phone at +1 928-379-0723, Monday – Friday, 9:00 AM – 6:00 PM Mountain Time. Our business address is Asmora, 3712 N Tani Rd Apt B, Prescott Valley, AZ 86314, United States. The Contact Us page also lists a contact form for non-urgent messages.