物流政策

Last updated: November 12, 2026

Asmora ships to addresses within the contiguous United States only. We do not currently ship to Alaska, Hawaii, United States territories, or international destinations.

Processing. Every order is packed and handed to the carrier within 1–2 business days. Orders placed after 5:00 PM Mountain Time on a business day, or on a weekend or federal holiday, begin processing the next business day. Mountain Time is the time zone used for all processing cutoffs on this page.

Delivery. Once a package leaves our facility, standard delivery within the contiguous United States takes 3–5 business days. This is an estimate based on normal carrier performance, not a guaranteed date. Weather, carrier volume, or an incorrect address can extend it.

Shipping cost. Shipping is free on every order shipped within the contiguous United States. There is no minimum order value and no handling fee added at checkout.

Carriers. We choose the carrier for each shipment from among established United States parcel carriers. The carrier that handles your package is identified in the tracking email sent when the package is scanned, so you will know which service to look for. The carrier may differ from one order to the next depending on destination and package size, and we are not able to accept a carrier request before an order is placed.

Tracking. A tracking number is emailed to the address entered at checkout once the carrier scans the package. If tracking has not updated within 2 business days of the shipment email, contact us at info@asmora.my with your order number and we will follow up with the carrier.

Address accuracy. Please confirm the shipping address before submitting an order. If a package is returned to us because the address was incomplete or incorrect, we will contact you to arrange reshipment. Reshipment to a corrected address is handled case by case.

Split shipments. If an order has to be divided into more than one package, shipping remains free and no additional charge is applied for the second package.