Contact Us

Last updated: November 12, 2026

We handle customer questions directly. There is no ticket queue that routes you away from the people who can actually solve the problem.

Email. info@asmora.my is the fastest way to reach us for order questions, returns, and product inquiries. We aim to reply within 1 business day.

Phone. +1 928-379-0723. Customer service hours are Monday – Friday, 9:00 AM – 6:00 PM Mountain Time. If you reach voicemail outside those hours, leave your order number and a call-back number, and we will return the call on the next business day.

Business address.

Asmora
3712 N Tani Rd Apt B
Prescott Valley, AZ 86314
United States

This is also the return address listed in our Return & Refund Policy. Please contact us before sending a return, so it can be matched to your order.

A contact form is available at the bottom of this page for non-urgent messages. If you use the form for an order-related question, include your order number in the message field so we can locate the order without an extra email exchange. If the form does not load or you do not receive a reply within 1 business day, email info@asmora.my directly — the form goes to the same inbox, but email is the more reliable route if something on the page is not working.